MY-LO Service #1

AI Receptionist

Never miss a lead. A 24/7 voice + chat receptionist that answers, qualifies and routes — in English, Afrikaans, isiZulu and isiXhosa.

What this install does for you

Real, specific automation — matched to how a South African SME actually runs.

Always-on answering

Picks up every call and WhatsApp after hours, on weekends, and during your busy spells — no ring to voicemail.

Multilingual by default

Greets and qualifies in English, Afrikaans, isiZulu or isiXhosa, in your client's own language.

Lead qualification

Asks the right questions, captures contact details, and scores the enquiry on the spot.

Smart routing

Pushes hot leads to the right person instantly via WhatsApp, email or your CRM.

Appointment booking

Books, reschedules and confirms appointments without a human in the loop.

Full transcripts

Every call and chat is logged and summarised so nothing is lost on follow-up.

Every install includes Pre-Training (R 5 000 / 8 hrs)

Before go-live we train your agent on your business — your services, tone and edge cases — so it works like a senior team member from day one, not a generic bot. For this service: we load your FAQs, brand voice, tools and hand-off rules, then run live rehearsals until it's right.

See Pre-Training & pricing →

Support & SLA

Monthly support — Basic R 3 000 (4 hrs) or Advanced R 8 000 (12 hrs) per month. Sold on an SLA with a minimum 12-month commitment. No support plan? Ad-hoc work is billed at R 1 500 / hour.

See full pricing →

Want this running in your business?

Tell us how you work — we'll set up the agentic AI model tuned to your operation. The agent is free; setup is our service.

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