MY-LO Service #20

Customer Onboarding Flows

Guided welcome sequences that get new clients to value fast — and cut early churn.

What this install does for you

Real, specific automation — matched to how a South African SME actually runs.

Welcome sequences

Step-by-step journeys, automated.

Document collection

Secure upload links, no back-and-forth.

Progress tracking

See exactly where each client is.

Nudges

Gentle reminders to finish setup.

Hand-holding

Answers “what's next?” before they ask.

Churn signals

Flags clients stalling early.

Every install includes Pre-Training (R 5 000 / 8 hrs)

Before go-live we train your agent on your business — your services, tone and edge cases — so it works like a senior team member from day one, not a generic bot. For this service: we load your FAQs, brand voice, tools and hand-off rules, then run live rehearsals until it's right.

See Pre-Training & pricing →

Support & SLA

Monthly support — Basic R 3 000 (4 hrs) or Advanced R 8 000 (12 hrs) per month. Sold on an SLA with a minimum 12-month commitment. No support plan? Ad-hoc work is billed at R 1 500 / hour.

See full pricing →

Want this running in your business?

Tell us how you work — we'll set up the agentic AI model tuned to your operation. The agent is free; setup is our service.

Get This Built →

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