Review & Reputation Monitoring
Watches Google and Facebook reviews, alerts you to negatives, and drafts the right response — before it costs you.
What this install does for you
Real, specific automation — matched to how a South African SME actually runs.
Multi-platform watch
Tracks Google Business and Facebook reviews.
Negative alerts
Instant ping the moment a bad review lands.
Response drafting
Polite, on-brand replies ready for one-tap send.
Sentiment trends
See your reputation move over time, by location.
Review prompts
Asks happy customers for a review at the right moment.
Weekly report
A plain-English reputation summary for the team.
Every install includes Pre-Training (R 5 000 / 8 hrs)
Before go-live we train your agent on your business — your services, tone and edge cases — so it works like a senior team member from day one, not a generic bot. For this service: we load your FAQs, brand voice, tools and hand-off rules, then run live rehearsals until it's right.
Support & SLA
Monthly support — Basic R 3 000 (4 hrs) or Advanced R 8 000 (12 hrs) per month. Sold on an SLA with a minimum 12-month commitment. No support plan? Ad-hoc work is billed at R 1 500 / hour.
Want this running in your business?
Tell us how you work — we'll set up the agentic AI model tuned to your operation. The agent is free; setup is our service.
Get This Built →