MY-LO Service #2

WhatsApp Business AI Agent

The channel your customers already live on. Auto-replies, quote requests, order status and bookings — all inside WhatsApp.

What this install does for you

Real, specific automation — matched to how a South African SME actually runs.

Instant auto-replies

Answers common questions the moment a message lands, day or night.

Quote & order requests

Captures requirements and sends them straight to your team or CRM.

Status updates

Checks order, booking or job status and replies in-thread — no call needed.

Booking & scheduling

Confirms appointments without a single phone call.

Human hand-off

Escalates complex or high-value chats to a person, with full context.

Broadcast-ready

Sends reminders, confirmations and gentle nudges at scale.

Every install includes Pre-Training (R 5 000 / 8 hrs)

Before go-live we train your agent on your business — your services, tone and edge cases — so it works like a senior team member from day one, not a generic bot. For this service: we load your FAQs, brand voice, tools and hand-off rules, then run live rehearsals until it's right.

See Pre-Training & pricing →

Support & SLA

Monthly support — Basic R 3 000 (4 hrs) or Advanced R 8 000 (12 hrs) per month. Sold on an SLA with a minimum 12-month commitment. No support plan? Ad-hoc work is billed at R 1 500 / hour.

See full pricing →

Want this running in your business?

Tell us how you work — we'll set up the agentic AI model tuned to your operation. The agent is free; setup is our service.

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